Certification: Emergency Telecommunicator Certification (ETC)

110 South Regent, Suite 800 Salt Lake City, UT 84111

The ETC program is designed and produced by the National Academies of Emergency Dispatch (NAED). The course (40 hours minimum) is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors.
More information about this certification

More than two years of education or training after high school required?
No
More than two years of work experience required?
No
Oral or Written Exam Required?
Yes
Renewal Required?
Every 2 Year(s)
Renew through Continuing Educational Units(CEU)?
Yes
Renew through Re-Examination?
Yes
Renew through Continuing Professional Development(CPD)?
No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
No

Core

  1. The certification does not have a minimum education level or has an education level below a two-year Associates of Arts or Associates of Sciences degree and the certification does not have a minimum requirement for work experience or requires two or less years of work experience.
  2. The certification has an education level of an Associates of Arts or Associates of Sciences degree or higher, but has a work experience requirement of less than 2 years of work experience.
  3. The certification has a work experience requirement of more than 2 years but does not require a two-year Associates of Arts or Associates of Sciences degree.