Certification: Service Manager v9.5 Certified Professional
1800 South Novell Place, Provo, Utah 84606
This certification verifies/validates that you can deploy and integrate Micro Focus Service Manager based solution into customers' environments to support key IT processes of service request, incident, problem, configuration, release and service level management, and cover key aspects of ITIL v3 Service Lifecycle Management.
- More than two years of education or training after high school required?
- No
- More than two years of work experience required?
- No
- Oral or Written Exam Required?
- Yes
- Renew through Continuing Educational Units(CEU)?
- No
- Renew through Re-Examination?
- No
- Renew through Continuing Professional Development(CPD)?
- No
- Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
- No
Online Exam
Details for exam process and digital badges can be found here:
http://admin.viewcentral.com/events/uploads/microfocus/Micro_Focus_Certification_Badge_Program.pdf external site
http://admin.viewcentral.com/events/uploads/microfocus/Micro_Focus_Certification_Badge_Program.pdf external site
Product/Equipment
A product/equipment certification tests for knowledge about the use of proprietary software or hardware products. This classification is used primarily for computer-related companies such as IBM, CISCO, HP, etc.